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ServiceContext
Beta Q1 2026
The Ground Truth for ServiceNow AI Agents

The MCP Server for ServiceNow Intelligence

ServiceContext is the Model Context Protocol (MCP) server that provides your AI agents with the critical context they need—documentation, best practices, and working examples. By grounding your agents in official ServiceNow standards, it ensures every script generated is accurate, secure, and follows industry best practices.

Context for Perfect Code Generation

Give your AI agents direct access to the documentation, descriptions, and examples required to generate correct ServiceNow solutions.

Semantic Search

Vector-powered instant access to 20K+ ServiceNow docs, finding the exact context needed.

API Discovery

Programmatic exploration of ServiceNow APIs and methods to uncover available tools.

Code Retrieval

Instantly retrieve working code snippets and examples for any API method.

Deep Documentation

Full parameters, returns, and implementation details for every method.

Advanced Filtering

Filter by scope, release version, and section for precise results.

Optimized Intelligence

Curated specifically for agentic coding with awareness of scopes and patterns.

Why ServiceContext?

ServiceNow development requires precision. ServiceContext delivers the exact context—from API details to coding standards—allowing your AI agents to generate correct, best-practice solutions every time.

Deep API Context

Agents get descriptions, parameters, and returns for every API method.

Built-in Best Practices

Ensures generated scripts naturally follow ServiceNow standards.

Real-World Examples

Provides working code snippets to ground the agent's generation.

Correct, Secure Code

Eliminates hallucinations by providing ground-truth documentation.

AI Code Agent
U
"How do I securely update a ServiceNow record?"
AI
Thinking...
search_servicenow_docs("secure record update")
get_code_examples(api="GlideRecord", method="update")
AI
Here is the secure implementation using canWrite():
var grIncident = new GlideRecord('incident');
// ... retrieval ...
if (grIncident.canWrite()) {
  grIncident.setValue('state', 6);
  grIncident.update();
}

Future Roadmap

We are constantly expanding our capabilities to cover the entire ServiceNow ecosystem.

ITSM & CSM

Deep integration with Incident, Problem, Change, and Customer Service Management modules.

Fluent & SDK

Full support for ServiceNow's modern development frameworks and SDKs.

Full Solution Coding

Enabling AI agents to architect and code complete, multi-file ServiceNow solutions.